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by Jenefey AaronUpdated on 2020-04-26 / Update for OS X

Why is my FaceTime camera not working on Mac? Anyone knows how to activate FaceTime camera on my Thunderbolt Display. Every time I try, it says 'No Camera Available - To use FaceTime Turn on the camera'? I do not see an option to 'turn on camera' anywhere? Any help?”

With the built-in camera on MacBook, users are allowed to communicate with families and friends easily through FaceTime. But recently, some people complained that FaceTime no camera available on MacBook. Others also saw “there is no connected camera” error message from their computer. Reboot your Mac will be the first fix and it really worked for many people, but if it failed to work on your situation, follow the tips below.

1. Check Everything with The Camera

In most cases, FaceTime camera not turning on in MacBook can be bugs with the camera, check the following items before troubleshooting:

  • Download WhatsApp Desktop for macOS 10.10.0 or later and enjoy it on your Mac. ‎With WhatsApp on the desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you.
  • Testing conducted by Apple in October 2020 on production 1.4GHz quad-core Intel Core i5–based 13-inch MacBook Pro systems with 8GB RAM, 256GB SSD and pre-release macOS Big Sur. Systems tested with WPA2 Wi-Fi network connection while running on battery power, with display brightness set to 12 clicks from the bottom or 75%. Pre-release Safari.
  • Try another application such as iChat, PhotoBooth to see if the issue is application-specific
  • Test the built-in camera in another user account to see if it is an user-specific issue
  • Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
  • Unplug the FireWire cable from your computer and the camera, after a while, plug the cable back in to the camera and the computer

2. Use A Command Line to Force Quit to Fix FaceTime Camera Not Working on Mac

If the FaceTime camera is still black and won’t turn on after the basic checkup, you can force quit the application using a command line.

  • Quit all running applications on your MacBook that using the camera (FaceTime, Skype)
  • Go to Launchpad -> Terminal (also find in the Applications/Utilities directory) and enter the following command:
  • sudo killall VDCAssistant

  • Still at the terminal, issue the following command as well:
  • sudo killall AppleCameraAssistant

  • Now reopen the FaceTime and the camera should work now

3. Fix FaceTime Camera Not Connected in Display

Sometimes FaceTime HD camera not working on MacBook is because it’s stuck on the internal camera and cannot select the display camera automatically; you can enable the camera manually.

  • Open FaceTime on your Mac
  • Go to Menu -> Video, select 'Facetime HD Camera (Display)'

4. Use The Activity Monitor App to Fix FaceTime Camera Not Working on Mac

After trying the methods above, if the MacBook camera still not working on FaceTime, you may need to quit the process with the Activity Monitor App completely.

  • Close any apps that need to use camera
  • Open the Activity Monitor app through the /Applications/Utilities folder
  • Click on the top left column where it will say “Process Name” to put the list in alphabetical order
  • Find VDC Assistant in the list and click on it. Click on the “X” icon on the top left to close the process

Note: If the FaceTime app crashing, stuck on connecting or won't active on iPhone, try Free Tenorshare ReiBoot for Mac to bring FaceTime back to life within seconds.

Now you got to know how to fix FaceTime camera not working on Mac clearly. If you still have more questions about FaceTime or other applications on MacBook, feel free to contact us.

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FaceTime User Guide

Before you can make or receive FaceTime calls or phone calls on your Mac, see the following requirements.

What you need to make FaceTime calls

To make FaceTime audio and video calls on your Mac (OS X 10.9 or later required), you must meet the following requirements:

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  • Be connected to the internet

  • Be signed in to FaceTime with your Apple ID

    If you don’t have an Apple ID, go to the Apple ID account website to sign up for one for free.

  • Have a built-in or connected microphone; for FaceTime video calls, you also need a built-in or connected camera

See Make calls in FaceTime on Mac.

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What others need to receive your FaceTime calls

Rocket league. The person you’re making a FaceTime video or audio call to must be signed in to FaceTime and have any of the following:

  • A Mac with OS X 10.9.2 or later, and a built-in or connected microphone

  • An iOS device with iOS 7 or later or an iPadOS device

Important: To make and receive FaceTime calls with multiple people (Group FaceTime), you and the people you’re calling must be using the macOS 10.14.3 Supplemental Update or later, iOS 12.1.4 or later, or iPadOS. This feature may not be available in all countries or regions. See Make a Group FaceTime call and the Apple Support article About the security content of macOS Mojave 10.14.3 Supplemental Update.

What you need to make and receive phone calls on your Mac

To make and receive phone calls on your Mac (OS X 10.9 or later required), make sure of the following:

  • Your iPhone has iOS 8 or later installed. See the Apple Support article Update your iPhone, iPad, or iPod touch.

  • Your iPhone and Mac are on the same Wi-Fi network and connected to the internet. See Connect your Mac to the internet using Wi-Fi.

  • Your iPhone and Mac are signed in with the same Apple ID and iCloud and FaceTime are turned on. See Set up iCloud features, Sign in to or out of FaceTime, and the Apple Support article Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch.

  • Your iPhone and Mac have Wi-Fi Calling turned on. Wi-Fi Calling isn’t available on some Mac models. See Set up your iPhone and FaceTime on Mac for phone calls.

See Make and receive phone calls in FaceTime on Mac.

If you have difficulties hearing or speaking, or want to call someone who does, you can use Real-Time Text (RTT) for your phone calls, if your carrier supports it.

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Note: To make or receive an RTT call, you must be using macOS 10.14.2 or later with Wi-Fi Calling through iPhone with iOS 12.1.1 or later. Microsoft access for mac free download. This feature is not available in all countries or regions or supported by all carriers. Depending on your network environment, an RTT call may be downgraded to a TTY call.

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See Make and receive RTT calls in FaceTime on Mac.

See alsoSign in to or out of FaceTime on MacChange preferences in FaceTime on MacChoose a camera or microphone for FaceTime calls on Mac